Interactive Experiential Advanced Communication Skills in Patient-Centred Care

 Difficult conversations with patients who have a life-limiting illness (LLI) can be an uncomfortable task for even the most experienced clinician. This course is designed to equip practicing clinicians with the advanced skills to communicate more efficiently and effectively, harnessing the strengths of traditional communication with more recent moves to patient-centred approaches for both information-gathering and information giving.

 In this one day workshop we will use small group interactive learning using video and simulated patients to explore the underlying skills of effective patient-centred clinical communication.

 The program aims to enhance patient-centred care for patients who have a life-limiting illness (LLI) through teaching staff foundational and advanced communication skills.


  • Communication skills using the Calgary-Cambridge model for clinical communication

  • Breaking bad news

  • Shared Decision-Making with patients with life-limiting illness

  • Communicating with Surrogate Decision Makers

  • Dealing with mismatched expectations

Sunday 13th October OR Monday 14th October
9:00 am – 4:30 pm  (0900 – 1630 hours)

 Venue: Melbourne Convention and Exhibition Centre, Meeting Rooms 101, 102 & 103

$750 Earlybird Registration (Before September 16th)
$850 Registration after September 16th

Please click here to register
Workshop size limited to 24 per day. Registrations will close when places have been filled.

Lunch and morning and afternoon tea will be provided.
Please notify us of any dietary requirements on registration.  

Sharyn Milnes
Manager Communication Education – iValidate
email:  ( ph: 03 4215 3428)